Summary: RougeTRUE is a free social casino platform. We collect minimal personal data, do not sell it, and use it only to run the service. We do not process any payment or financial data.
1. Who We Are
RougeTRUE ("we", "our", "the Platform") is operated by RougeTRUE Entertainment Ltd, registered in New Zealand. Our website is located at rougetrue.com. For data-related enquiries, contact us at [email protected].
2. What Data We Collect
2.1 Data You Provide
- Account registration: Name, email address, and password (stored as a hash)
- Contact form submissions: Name, email, and message content
- Age confirmation: We record your confirmation that you are 18 or older, but we do not collect identification documents
2.2 Data Collected Automatically
- Browser type and version
- Pages visited and time spent on the platform
- Approximate geolocation (country level)
- Device type (desktop / mobile)
2.3 Data We Do NOT Collect
- Payment or banking information (no real money is involved)
- Government-issued identity documents
- Social media credentials
3. How We Use Your Data
- To create and manage your account
- To provide access to the social casino games
- To respond to your support enquiries
- To maintain the leaderboard and game statistics
- To improve the platform and fix technical issues
- To comply with applicable laws and regulations
4. Legal Basis for Processing (GDPR)
Where applicable, we process personal data on the following lawful bases:
- Contract performance — to provide the service you registered for
- Legitimate interests — to improve the platform and prevent fraud
- Legal obligation — where required by law
- Consent — for optional communications (you may withdraw consent at any time)
5. Cookies & Local Storage
We use browser local storage to save your session and game preferences (e.g., balance, login state). This data is stored entirely in your own browser and is not sent to our servers unless you explicitly submit a form.
We may also use analytics cookies (e.g., Google Analytics) to understand platform usage. You may opt out via your browser settings.
6. Data Sharing
We do not sell, rent, or trade your personal data. We may share data with:
- Hosting and infrastructure providers (under data processing agreements)
- Analytics providers (anonymised/aggregated data only)
- Law enforcement or regulatory authorities if required by law
7. Data Retention
Account data is retained for as long as your account is active. If you request account deletion, we will remove your personal data within 7 business days, except where retention is required by law.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Request your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
To exercise any of these rights, email us at [email protected].
9. Children's Privacy
RougeTRUE is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has registered, we will delete their account and data immediately.
10. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or destruction. However, no internet transmission is 100% secure, and we encourage users to use strong passwords.
11. International Transfers
If you are located outside New Zealand, your data may be transferred to and processed in New Zealand or other countries. Where required, we ensure appropriate safeguards are in place.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or via a prominent notice on the platform. The "last updated" date at the top of this page indicates when the policy was last revised.
13. Contact Us
For any privacy-related questions or to exercise your rights:
- Email: [email protected]
- Post: RougeTRUE Entertainment Ltd, Level 4, 280 Queen Street, Auckland 1010, New Zealand